Your information, explained plainly.

Information used to run your account

Account registration uses your display name, email address, password authentication, and confirmation status. Early-access registrations are identified as early access. In the mobile app, phone verification uses a mobile number and a verification code. Session information keeps you signed in.

Creating an early-access account does not subscribe you to a paid plan or grant immediate mobile access. The current website does not ask for payment details.

Optional beta email updates

Registration includes an optional choice to receive Family Clarity beta invitations and product updates from Crusade Capital. We store that choice, the email address it applies to, the notice version, and the time it was saved with your account. A verified email and current opt-in are required for our beta email export.

You can change your choice on your account page. Account recovery and verification emails are separate. Authorized owners can export selected contact details to prepare a beta email audience. An email delivery platform has not yet been connected; its details will be added when selected.

Information in a family plan

The coordination product stores family membership and roles, child or dependent profile names, events, times, locations and entered addresses, notes, participants, assignments, responses, and important change history.

Those records let family members understand the current plan and see who has agreed to a responsibility. The app uses an address entered for an event; it does not continuously track a person’s location.

Who can see shared information

Active family accounts can see the shared family agenda. A child account can also see the full shared agenda; a profile-only child has no sign-in. Consider everyone who has access before entering sensitive information into an event or note.

Authorized staff have limited support tools for account and family-membership information. Customer lookups are designed to be recorded in an internal audit history. Your family’s data is not a public directory.

Services involved

The current product uses Supabase for accounts and family data, Twilio Verify for phone verification, and Vercel as the website deployment platform. Authentication email is delivered through the configured email service. The final policy will name that provider and confirm the full production service inventory.

Verification services receive information needed to deliver and validate codes, along with their operational metadata. Family event titles and notes are not part of the phone-verification request.

Sessions and website storage

The website uses authentication cookies to maintain your signed-in session. Signing out ends the local website session. Browser settings that block cookies may prevent account access from working. This website implementation does not include an advertising tracker or marketing analytics SDK.

Children and eligibility

A family owner can create a child profile without creating a login. Optional child access uses a separate owner-created setup and phone verification. Age eligibility, parental consent requirements, and launch-region rules still need to be finalized before public child-account access is offered.

Retention, deletion, and requests

Retention periods and the treatment of shared events, responses, and audit history after account deletion have not yet been finalized. A complete account-deletion or data-export workflow is not currently available. Uninstalling the app does not delete the account or its server records.

See account and data deletion for current limitations, and contact and support for the available request channels. We do not yet publish a guaranteed response or deletion timeframe.

Changes to this draft

We will update this page as launch decisions and production services are confirmed. The completed policy must reflect the product and regions actually offered at launch.